I had a customer over the weekend who needed her computer worked on. She had been given it by a fellow church member.
After a couple of hours of anti-spyware removal and anti-virus hunting I told her that the simplest solution was to "take off and nuke it from orbit" (obligatory sci-fi reference). She had 2415 virus infections. Just two virii really (one Klez and I forget the other) but they had spread all over her hard disk, infecting most of the applications.
So we "flattened" it (a newly-learned Microsoft term) and reinstalled from the original Compaq restore disks. Hey, presto! Pristine new PC. Then an install of Firefox, Spybot Search & Destroy, and ZoneAlarm Pro with Antivirus and she was good to go.
2415 infections. Sheesh.
Posted by artandscience at February 9, 2005 07:02 PM