OPERATING SYSTEMS
Unix
Mac OS X
Linux
Windows XP
TOOLS
MS Project 2007
Adobe Photoshop
MS Word
MS Excel
MS PowerPoint
MS Visio
OmniGraffle
Apache
LANGUAGES
C/C++
PHP
D/HTML
Javascript
VBScript
MS Agent
XML
Perl
CSS
PostScript
RESUME
Short form PDF doc
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OBJECTIVE
Position as an interactive director or vice president.
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EDUCATION
B.A., Reed College
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LANGUAGES
English
French (conversational)
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SUMMARY OF EXPERIENCE
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Extensive experience in client-facing roles, experience in marketing organizations, four years of advertising agency experience.
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Fourteen years of user experience design and information architecture
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Fourteen years of progressively more responsible project and program management
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Five years of software and hardware technical writing
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Three years of software engineering
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Microsoft
current
Solutions Delivery Manager
Overall responsibility for devising a Payment Card Industry (PCI) compliant replacement to
Microsoft’s commercial pay-per-incident billing tool ($100m/yr business).
Coordinating the development efforts of four development and business groups
(three in India). Solution has both Web and desktop components and will
be deployed on three continents in less than five months. Desktop component
has 5000+ internal users.
gkv Communications
Feb 2006 - May 2007
Sr. Vice President
Director of Interactive
Charged with starting and growing an interactive practice for Baltimore's
largest advertising agency. Grew revenues to over $600k in the first
year of operations. Developed an agency-specific interactive process
manual. Recruited, trained and managed a staff of eight (engineers,
creatives, production, account services).
Microsoft
Dec 2004-Dec 2005
Sr. Program Manager
Feature and deployment manager for Windows Genuine Advantage (WGA), a world-wide service
for all Windows users. Focus in analytics. |
Consulting in France
2002-2004
Spent time overseas, living in France and learning the French language. Wrote articles for
Streamingmedia.com and Paypal.com. Assorted minor Web sites.
JG Perpich, LLC
2002
Sr. Project Manager
Designed and project managed the construction of a Web site for this
small biotech startup.
Coremetrics, Tribal DDB, Doremus
2000-2002
Executive Producer
Managed the outsourced
development team for the design and production of the Coremetrics site.
Served as executive producer for both advertising
agencies on a consulting basis. Profit and loss responsibility of all projects.
Created budgets and developed utilization analysis and practice for all three firms.
Getfit
2000
Vice President
Defined the need for, planned, staffed and managed quality assurance, documentation,
and customer care groups for GetFit. Project managed and directed the
content and creative teams of GetFit. |
Asimba
1999
Director of Web Services
Managed the editorial calendar (between 20-40 website-related projects) and the
Web development group for Asimba. Created and implemented a new media process
model for the firm.
Art & Science W3 Development
1993-1999
Founder and Director of Project Management
Project-managed and budgeted most of the Web sites produced by the firm. Designed the user
interface and information architecture of over thirty major commercial sites.
Won a Clio Award for the Joe Boxer site design.
Freelance Writer
1987-1993
Wrote hardware and software technical manuals for numerous firms in
Silicon Valley. Clients included Sun Microsystems, Silicon Graphics,
Verity, RSA Data Security.
Sun Microsystems
1986-1987
Software Engineer
Worked in the Network-extensible Windowing System (NeWS) group,
writing object-oriented PostScript code and documenting the kernel.
Microsoft
1983, 1984-1985
Software Engineer
Hired as an software engineering intern in
the C language group. Documented the first implementation
of the Microsoft OS on the PC-AT.
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TECHNICAL WRITING CLIENTS
Microsoft, Taligent (Apple), Sun Microsystems, Silicon Graphics, Verity, NeXT, RSA Data Security
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